Tell us about your first day at something — school, work, as a parent, etc.
Back in February 2019, I started a new job out of need to work which, truthfully, was an overwhelming experience. Having previously worked primarily in the financial sector in credit unions and investment firm, I was stunned by the local company.
Having spent most of my life in banking in west Michigan which everything was documented from procedures to code of ethics to be written up for “questionable” behavior. It included procedures and policies on depositing checks, cashing checks, amounts allowed in teller drawers, lending regulations and guidelines for collectors. Meetings were documented especially with the Board of Directors. Compliance involved having everything and anything important is documented.
Coming to my current employer, I was shocked in a not so positive way of what I saw and experienced. Truthfully, because of my age, finding another job before my money ran out would be nearly impossible so I chose to stay. Truthfully, I am grateful and I am thankful to be working.
With that being stated, I was stunned by the lack of documentation on just about everything except for paperwork required that the insured needs. The business sends out what the customer is required to have promptly and efficiently. The written deficiencies are human resource guidelines on behavior and dress code, business procedures on roles and responsibilities and resolving conflict. Most of my working life has been with knowing in writing about the above.
Myself, I grew up with a grandparent as an engineer and with a parent in medicine, my personal work ethic is more disciplined than most of my coworkers and my management.
In my opinion, God challenges us (me) to live and to work outside of my (our) comfort zone to learn patience and to teach acceptance in some ways that tests me (us) to the max.
Yours Truly,
Leslie Elizabeth David.
The Magnificent Modern Mature Woman 